423.551.4000

Owner Frequently Asked Questions

  • Are you licensed?

    Our Property Manager, Michelle Hall is a licensed Real Estate Agent in Tennessee.

  • Can I reach you after hours?

    The office phone is answered during office hours, for a quicker response after hours you may email Michelle directly at

  • Can you put the money directly into my account?

    All monies due to Property Owners are direct deposited to their account information they provide to us.

  • Do I get to see the lease or sign it?

    You may review the lease but the Property Manager signs them.

  • Do you sell real estate too?

    Coldwell Banker Pryor Realty does have Realtors® available to you our Property Manager, Michelle Hall, only handles Property Management.

  • How is rent collection handled?

    All rent is paid through our online portal.

  • How long of a lease do you sign?

    Our minimum lease is 1 year unless otherwise agreed upon with the Property Owner.

  • How much security deposit do you charge the tenant?

    The security deposit is equal to one month’s rent.

  • How soon can you start managing my property?

    The process to onboard a property only takes a few days.

  • What type of properties do you manage?

    We manage Residential Properties, single family and multi units such as duplexes and triplexes and townhomes.

  • Who holds the tenant security deposit?

    The security deposit is held in a trust account.